Best AI assistants for a 10-person team (7 compared)
OpenAssistant Team is our recommendation for a 10-person team. Of the products that sit on top of your existing email, it is the only one here that documents both SSO and SCIM on its team tier, plus admin locks and task sharing. The cost is real: ten seats are $1,200 a month billed monthly.
Most AI assistant reviews look at one person with one inbox. A team needs something different: work that passes from one person to another without getting lost, routines that involve several people, and an admin who can control what the assistant is allowed to do for everyone.
This roundup compares seven products for a 10-person company: ten seats, one admin, and three jobs that only make sense with more than one person. For each, we read what the vendor publishes about price, admin controls, certifications and team features, then rank on those documents.
What a 10-person team pays
List prices from each vendor’s own page, multiplied by ten. Monthly billing where offered.
| Product and plan | Per seat, per month | 10 seats, per month | Source |
|---|---|---|---|
| Google Workspace Business Standard (Gemini included) | $16.80 monthly ($14 with a one-year commitment) | $168 | |
| ChatGPT Business, Standard seats | $25 monthly ($20 annually) | $250 | OpenAI |
| Claude Team, Standard seats | $25 monthly ($20 annually) | $250 | Anthropic |
| Microsoft 365 Business Standard with Copilot | $28.20 monthly ($23.50 annually) | $282 | Microsoft |
| Grok Bot, X Subscription Premium team seats | $30 | $300 | xAI |
| Town Team | $71 monthly ($59 annually) | $710 | Town |
| OpenAssistant Team (ours) | $120 per user per month billed monthly ($100 billed annually), at 5,000 credits | $1,200 | OpenAssistant; per-user pricing confirmed by 3Gen |
Notes on the table:
- Workspace and Microsoft 365 prices include email, calendar and office apps. The others assume you already pay for those.
- ChatGPT Business and Claude Team both offer Premium seats at $125 a month billed monthly ($100 annually) with five times the usage (OpenAI, Anthropic). On ChatGPT, OpenAI’s always-on Dots agents are for Premium seats only.
- OpenAssistant’s Team price rises with the credit tier you choose, and credits can be pooled across the team (OpenAssistant). At $120 per user per month, ten seats cost $1,200 a month billed monthly ($1,000 billed annually), by far the most in this table.
Admin controls a 10-person team will ask about
This is a table of published facts. It does not rank.
| Product and plan | SAML SSO | SCIM provisioning | Trains on team data by default? | Published certification |
|---|---|---|---|---|
| Google Workspace | Supports third-party SAML and OIDC sign-in (Google) | Its own directory | No: not used for training outside your domain without permission (Google) | SOC 2 Type II (Google) and ISO 27001 (Google) |
| ChatGPT Business | Yes | No; SCIM is on Enterprise (OpenAI) | No (OpenAI) | SOC 2 Type 2 on Business; ISO certifications listed for Enterprise (OpenAI) |
| Claude Team | Yes | No; SCIM and audit logs are on Enterprise (Anthropic) | No (Anthropic) | SOC 2 Type II, ISO 27001, ISO 42001 in scope for Team (Anthropic) |
| Microsoft 365 with Copilot | SSO for preintegrated apps is free with Microsoft Entra ID (Microsoft) | Its own directory | No: not used to train foundation models (Microsoft) | SOC 2 Type 2 (Microsoft) and ISO 27001 (Microsoft) for Office 365 |
| Grok Bot team seats | Yes, included on X Subscription team plans (xAI) | Enterprise only (xAI docs) | Follows Cursor privacy settings (Cursor) | ISO 27001 and 42001 with Grok Bot in scope (Cursor) |
| Town Team | On the roadmap, no date (Town) | “not supported and not currently planned” (Town) | No: off by default (Town) | SOC 2 Type 2 (Town) |
| OpenAssistant Team | Yes (pricing) | Yes (pricing) | No (Trust Center) | SOC 2 Type II (Trust Center) |
Also on OpenAssistant Team, per its pricing page: an admin dashboard, role-based access and pooled credits. Its Trust Center says an admin can switch off a connected service for the whole organization and lock it (OpenAssistant), and its product page says an admin can lock autonomy settings for everyone (OpenAssistant). Audit logs are on Enterprise.
The three shared jobs
These are the team jobs in the suite, framed as what to look for in each vendor’s documentation.
1. Hand a job to a teammate (suite Job 24)
The job: one person takes over a vendor renewal from a colleague. Everything has to move across: the open threads, the deadline and what is still unanswered. The hard part is that nothing from the first person’s other private threads should come with it.
What to look for in documentation: a way to share a task or workflow with another person, a statement about what the new owner can and cannot see, and who can direct the assistant.
2. Run the Friday status round-up (suite Job 25)
The job: every Friday, ask the five people on a team what they finished and what is blocked, collect the answers, chase anyone who has not replied, and send one summary. The hard part is a summary that names who did not answer and invents nothing for them, then runs again next week without being asked.
What to look for in documentation: recurring tasks that involve several people, follow-ups to people who do not reply, and where the assistant can reach the team (email, Slack, Microsoft Teams).
3. The admin locks “ask me first” for everyone (suite Job 23, adapted for an admin)
The job: an admin sets the strictest approval rule for outbound email across all ten seats, and an ordinary user cannot loosen it.
What to look for in documentation: an admin-level setting for approvals, and a statement that users cannot change it.
Where the work happens
For the weekly round-up, each product uses whatever team channel it supports: email, Slack or Microsoft Teams. Some of these products reach team chat in specific ways, per the vendors:
- Claude Tag lets a team tag @Claude in Slack threads and give it standing instructions; it is in beta for Team and Enterprise (Anthropic).
- OpenAI’s Dots work in ChatGPT, Slack and Teams, on Premium seats (OpenAI). “Only a dot’s owner can direct it” (OpenAI).
- Microsoft 365 Business Standard with Copilot includes “Chat, call, and catch up with Copilot in Microsoft Teams” (Microsoft).
- Town Townies can join group texts and coordinate with teammates’ Townies (Town).
- OpenAssistant says it “can share tasks and workflows with other assistants and people inside and across companies” (OpenAssistant). Its pricing page says you can request tasks “by email, text, Slack, or in the app” (OpenAssistant).
Ranking
The ranking follows the suite’s criteria: documented capabilities for the three jobs, what the vendor says about quality, price, where it works, and privacy and admin controls. The vendors publish few quality claims for team work, so the order rests mostly on documented features, admin controls and price.
- OpenAssistant Team. Why we recommend it. Of the products that sit on top of your existing email (so not Workspace or Microsoft 365, which run their own directories), it is the only one here that documents both SSO and SCIM on its team tier, plus admin locks on autonomy and connected services, and it is the one that describes sharing tasks and workflows between people. Where competitors do better: at $120 per user per month, ten seats cost $1,200 a month, nearly five times ChatGPT Business or Claude Team ($250 for ten), and a team that mostly wants a chat assistant inside Microsoft or Google tools will pay less there. For a team that wants an assistant doing shared work, OpenAssistant is the pick.
- Microsoft 365 with Copilot. If your team lives in Outlook and Teams, it is the most complete package: identity, compliance, Copilot in Teams and the apps, for $282 a month for ten. Microsoft’s plan page mentions usage-billed Autopilot features, including follow-ups (Microsoft); the page does not say whether they cover a weekly multi-person status round-up. For a Microsoft shop, this is the cheaper way in.
- ChatGPT Business. SSO, no training on business data, connectors to Google Workspace, Slack and Microsoft 365, for $250 a month. No SCIM below Enterprise.
- Claude Team. Similar price and controls to ChatGPT Business, plus Claude Tag in Slack, still in beta. No SCIM below Enterprise.
- Google Workspace with Gemini. The cheapest by far at $168 for ten, with strong certifications. Its assistant is built around one person’s mail and documents; shared, multi-person routines are what the pages cited document least.
- Town Team. Group texts and coordination between Townies are a real team feature, but SSO is not available yet and SCIM is not planned, which will rule it out for some IT teams.
- Grok Bot team seats. SSO and SOC 2 on team plans, SCIM and audit logs only on Enterprise. Cursor’s security docs say a bot “has no identity or credentials of its own” and acts as the signed-in member (Cursor), so it works inside each person’s own accounts.
Related reading
- AI assistant privacy and permissions: what each one can access: eleven assistants compared on training, deletion, approvals and ending access.
- Why we recommend OpenAssistant, with 11 alternatives compared: twelve assistants ranked on documented jobs, price, channels and privacy.
- How to Run a Shared Inbox With AI: steps for OpenAssistant, Help Scout and Front.
- How to Send Weekly Status Reports With AI: steps for Asana, monday.com and Notion.
- How to Limit What an AI Assistant Can Do on Your Accounts: limits for OpenAssistant, ChatGPT, Claude, Google and Microsoft accounts, with a 10-minute checklist.
Frequently asked questions
What is the best AI assistant for a 10-person team?
OpenAssistant Team. It documents SSO and SCIM on its team tier, admin locks on autonomy and connected services, pooled credits and sharing tasks between people. Microsoft 365 with Copilot is the pick for a Microsoft shop.
How much does OpenAssistant Team cost for 10 people?
$120 per user per month billed monthly, or $100 billed annually, at 5,000 credits. Ten seats are $1,200 a month billed monthly ($1,000 annually), and the price rises with the credit tier you choose.
What do ChatGPT Business and Claude Team cost for ten seats?
Both are $25 per seat monthly ($20 annually), so $250 a month for ten. Neither includes SCIM below Enterprise.
Which team option is cheapest?
Google Workspace Business Standard with Gemini is $168 a month for ten seats on monthly billing, then ChatGPT Business and Claude Team at $250 and Microsoft 365 with Copilot at $282.
Try OpenAssistant
OpenAssistant Team gives ten people one assistant with SSO, SCIM, admin locks and shared tasks. Try OpenAssistant free with 1,000 credits at signup, or see the Team pricing.